Privacy policy

This privacy policy will explain how Dyslexia-lessons.com uses the personal data we collect from you when you use our website.
 
What data do we collect?
Dyslexia-lessons.com collects the following information when you make a purchase from this website: your name, your e-mail address, your postal address.
 
How do we collect your data?
You directly provide Dyslexia-lessons.com with the above data when you make a purchase from this website.  You also directly provide Dyslexia-lessons.com with some of the above data (and more if you choose to) if you contact us with a query or comment.  When you consent to accept cookies to view this website, certain other information is collected - please see the Cookie declaration for full details.
 
How will we use your data?
Dyslexia-lessons.com collects your data so that we can fulfil your order, communicate with you if there is a particular query, and respond to your questions or comments.
 
How do we store your data?
Dyslexia-lessons.com securely stores your order data within Paypal (this includes your name, e-mail address, postal address, items ordered and payment received).  Dyslexia-lessons.com further securely stores your name, e-mail address and items ordered within the website builder Homestead's dedicated, secure e-mail server.
Dyslexia-lessons will keep your data (name, e-mail address, postal address, items ordered and payment received) for six years from the year of purchase, or for the period that Paypal requires, whichever is longer.  Your data will then be deleted manually from all systems.  However, in the case of an enquiry or comment, certain data (your name, e-mail address, and in some cases, postal adress) will be kept indefinitely unless you contact us to specify otherwise.
 
Marketing
Currently, no marketing is used by Dyslexia-lessons.com
 
What are your data protection rights?
To ensure you are fully aware of all of your data protection rights, every user is entitled to the following:
 
The right to access - you have the right to requeset from Dyslexia-lessons.com copies of your personal data.  We may charge you a small fee for this service.
 
The right to rectification - you have the right to request that Dyslexia-lessons.com corrects any information you believe is inaccurate.  You also have the right to request Dyslexia-lessons.com to complete information you believe is incomplete.
 
The right to erasure - you have the right to request that Dyslexia-lessons.com erases your personal data, under certain conditions.
 
The right to restrict processing - you have the right to request that Dyslexia-lessons.com restricts the processing of your personal data, under certain conditions.
 
The right to object to processing - you have the right to object to Dyslexia-lessons.com's processing of your personal data, under certain conditions.
 
The right to data portability - you have the right to request that Dyslexia-lessons.com transfers the data that we have collected to another organisation, or directly to you, under certain conditions.
 
If you make a request, we have one month to respond to you.  If you would like to exercise any of these rights, please contact us.
 
What are cookies?
Dyslexia-lessons.com uses cookies in a range of ways to improve your experience on this website.
 
What types of cookies do we use?
Please refer to our Cookie declaration for full details.
 
How to manage cookies
You can set your internet browser not to accept cookies, and/or to remove cookies from your device once you have finished each browsing session.  In addition, when you choose to accept cookies to continue browsing this website, you can control to a degree the type of cookies you allow.  Please be aware though, that if you set your browser not to accept cookies, in some cases, some of our website features may not function as a result.
 
Changes to our privacy policy
Dyslexia-lessons.com keeps its privacy policy under review and any updates and changes are made to this page.  This privacy policy was last updated on 1 February 2020.
 
How to contact us
If you have any questions about Dyslexia-lessons.com's privacy policy, the data we hold on you, or if you would like to exercise any of your data protection rights, please do not hesitate to contact us.
 
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Dyslexia-lessons.com has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office via their website: ico.org.uk.